Dashboards

Learn more about our dashboard reporting software.

We build our dashboards through an iterative and collaborative process, ensuring everyone is happy with the final dashboards before it is made available to  end users.

Collaborative design and build process

There is nothing quite like old fashioned, personable, responsive, and flexible consulting. It ensures that objectives are achieved, that everyone is happy with the end product, and makes you feel like we are part of your team, and not just an external agency partner. 

This is why we approach every project in a collaborative way, working closely with you to make sure your feedback is captured at every stage of the process. We can also engage with wider stakeholder teams, clients, and customers to capture feedback on dashboard solutions to inform the design and build process.

Check out our tried and tested process, which always results in a  dashboard that delivers against objectives, is engaging, insightful, and widely used by key stakeholders.

We work with you to understand the problem you are trying to solve, the objectives you are trying to achieve, and the specific inclusions.

We conduct secondary research of other dashboard designs, plan your solution, and develop wireframes, capturing your feedback and incorporating this into the wireframes.

Our graphic designers create visualisations of each page of the dashboard, so you can see what each element and chart will look like, and provide feedback that is then incorporated into the designs. We also create a specification describing how each element of the dashboard will function for end users.

Our analysts work with your internal analytics team or independently to clean, process, and prepare your data files, so that they can be imported into a centralised database.

Once you are happy with the wireframes, graphic design, and functionality specs of the dashboard, we then begin preparing for the build phase. The build phase does not start until you are 100% happy with the dashboard plans.

We build your database from the ground up, deciding on the best architecture based on the type of data you are looking to store. We ensure there is plenty of room to grow with future data, and that we can accommodate additional data files and types that may be added from different sources in future.

Based on the wireframes and graphic design, we build out the user interface from scratch, ensuring we adhere to the plan, and your brand style guide. 

Before anything is handed over to you, we go through several rounds of iterative internal testing, ensuring that adjustments are made, and everything is running smoothly.

Sometimes things that look great in a design, don’t work so well when they are built. This is why we release a BETA version, allowing you to test the solution, and  circulate to a potential end users for testing as well. This feedback is captured and used to make changes and adjustments, so that everyone is satisfied with the final product.

Once testing is completed, we deploy the live version of the dashboard, monitoring closely, and looking for further improvements that can be made.

Once a dashboard is live, we continue to provide ongoing monitoring and support. You can choose to do data refreshes yourself through an administrator login, or you can leave it to us!

Suite of dashboard features

We offer a suite of features that are only available through bespoke dashboard builds.

We do it all for you

We build your dashboard from start to finish, meaning you never have to use DIY dashboard tools, attend training, or hire external consultants.

Combine your data

Create a centralised database and link your data sources so you can perform analysis across them for unprecedented insight.

Easy data preparation

Our analysts can clean & format any data source, so it can be imported into your dashboard reporting software with just a few clicks.

Custom visualisations

We work collaboratively with you to design custom data visualisations that reflect your business reporting needs and deliver real insight.

Various chart types

Allow users to interact with predefined static charts or make their own custom charts using any variable in your data files.

PDF, XLS, PPT export

Dashboard charts and entire pages can be exported to PDF, Excel or PowerPoint formats. Easily add data to presentations or reports.

Powerful analytics

Build complex metrics, computed variables, weighting, dynamic filters, stat testing and many other features so you can easily analyse your data.

Sample weighting

Unlike off the shelf packages, we can easily apply post-fieldwork sample weighting to ensure representativeness of a broader population.

User access tiers

Show unique data aggregations and visualisations for each user login, based on your organisation's unique hierarchy or structure.

Automated alerts

Set up automated notifications that let you know when changes occur within your data, so you can act quickly and decisively.

Browser based access

Our dashboards are browser based, meaning you can access your solution anytime, anywhere, from any device with an internet connection.

High grade security

Our dashboards are secured using the highest grade encryption software for complete peace of mind. We work with clients to audit regularly.

Dashboard case studies

Check out some of our publicly accessible projects below. 

Australian Digital Inclusion Index

CSI, ADM+S, RMIT, Swinburne, and Telstra.

Australian Leadership Index

Swinburne University of Technology and Graham Family Foundation.

Ongoing support

We provide tailored, flexible and responsive support packages to keep your dashboard running smoothly.

Always on monitoring

For peace of mind, dashboards are typically hosted on a dedicated server in Australia. Our team constantly monitors the status of dashboard, identifying potential issues and rectifying them to minimise any potential disruption and down time. If you run into trouble, we are always available to troubleshoot, help, and provide support.

Making changes

Your organisation's data reporting needs change over time. All of our dashboards are designed to be changed to reflect emerging needs. You can either engage us to make changes on an ad hoc basis (as they arise), or we can tailor an annual package, providing you with a 'change hours budget' to make fast, responsive changes on the fly.

Data refreshes

One of the best things about a dashboard is that your data can be refreshed quickly and easily, sometimes even in real time. To refresh your dashboard data, you an either: upload new files yourself via your administrator login, send the files to us and we will refresh the data for you, or we can fully automate this via FTP / API for maximum efficiency.

Managing your dashboard

Every dashboard has an administrator login, giving you complete control over what end users see. From the administrator console, you can manage user access, upload new data files directly into the dashboard, test changes and check data is displaying via the test environment (before publishing to the live environment for end users to see).

Let's talk about your data

We would love to hear about your data challenges. Get in touch to talk about how we can help you transform your data into a powerful and insightful dashboard reporting platform.
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